TERMS & CONDITIONS (up-dated 04.09.22)
By placing an order with SIGNAL REX, you agree with the following terms and conditions, as well the OBLIGATION to pay for your order.
From September 6th to September 19th, we won't ship any packages due a packaging material resupply and we are also taking a short break. Although we will keep up-dating you with the current and up-coming releases
We advise you to group your items in one order to avoid processing and shipping issues. We sometimes cannot group two distinct orders placed separately, and shipping fees will apply to each of them.
All products ship worldwide.
Mail suspensions have been lifted and we have resumed shipping to Ukraine, Russia and Belarus.
If your parcel got lost in this chaos please contact us.
Shipping fees include handling and packing fees as well as postage costs and taxes, unless stated otherwise.
Packages are generally dispatched within an average time of 2 to 5 working days after receipt of payment and processing is completed, however dispatch time may differ at busy seasons such as sale season, holidays, Festivals season etc..
In the items marked as “Coming Soon” or “Pre-Order”, the processing/dispatch time might extend even longer.
All packages will be shipped in registered post and we will provide you a tracking number, with no exceptions.
Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
We are not responsible for delivery delays due to custom clearance and other unexpected events. Please allow enough time for your order to be delivered.
Estimated transit times only start from the day of dispatch.
We can re-ship orders that are returned to us as undeliverable or unclaimed but customers are responsible for the re-shipping fee.
FREE SHIPPING - UPDATED 2022
Portugal – Orders above 65€
Spain - Orders above 70€
Europe (EU) – Orders above 150€
Germany, Austria, Belgium, Bulgaria, Cyprus, Croatia, Greece, Denmark, Slovakia, Slovenia, Spain, Estonia, Finland, France, Gibraltar, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Czech Republic, Romania, Sweden
World* – Due the recent events and consequent increase of fuel prices and taxes we can no longer offer free shipping outside the EU.
* Applicable to the rest of the world as well to the following Euro Zone countries listed: Albania, Andorra, Belarus, Bosnia Herzegovina, Busingen (Germany), Campione d’Italia (Italy), Ceuta (Spain), Guernsey, Jersey and Channel Islands (Great Britain), Island Heligoland (Germany), Aland Islands (Finland), Canary Islands (Spain), Faroe Islands (Denmark), Iceland, Russia, San Marino (Italy), Kosovo, Macedonia, Melila (Spain), Moldavia, Mount Athos (Greece), Montenegro, Norway, Serbia, Switzerland, Ukraine, Vatican (Italy), Great Britain.
We accept PayPal and Bank transfer or WISE for international Bank Transfers as payment methods.
Bank transfer transaction fees are at your own cost, when applied.
We will not share your information with any third party and we may contact you via email in the future (ie.: newsletters, further contacts or releases marketing) unless you ask us not to.
DISPUTE RESOLUTION PLATAFORMS
EUROPEAN ONLINE DISPUTE RESOLUTION PLATFORM
Last Updated: 06.03.22