TERMS & CONDITIONS (up-dated 04.09.22)

By placing an order with SIGNAL REX, you agree with the following terms and conditions, as well the OBLIGATION to pay for your order.

Due to the war there is a mail suspension to Israel. If your parcel got lost or retained during transit please contact us. If your order hasn't ship yet we will hold it here and ship once the suspension is lifted or we can ship it to somewhere else. Please contact us to find the better and suitable solution!

We advise you to group your items in one order to avoid processing and shipping issues. We sometimes cannot group two distinct orders placed separately, and shipping fees will apply to each of them. 

  

SHIPPING

All products ship worldwide.

Shipping fees include handling and packing fees as well as postage costs and taxes, unless stated otherwise. 

Packages are generally dispatched within an average time of 2 to 5 working days after receipt of payment and processing is completed, however dispatch time may differ at busy seasons such as sale season, holidays, Festivals season etc..

In the items marked as “Coming Soon” or “Pre-Order”, the processing/dispatch time might extend even longer. 

All packages will be shipped in registered post and we will provide you a tracking number, with no exceptions.

Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

We are not responsible for delivery delays due to custom clearance and other unexpected events. Please allow enough time for your order to be delivered.

Estimated transit times only start from the day of dispatch. 

We can re-ship orders that are returned to us as undeliverable or unclaimed but customers are responsible for the re-shipping fee.

 

FREE SHIPPING - UPDATED 2022

Portugal – Orders above 65€

Spain - Orders above 70€

Europe (EU) – Orders above 150€

Germany, Austria, Belgium, Bulgaria, Cyprus, Croatia, Greece, Denmark, Slovakia, Slovenia, Spain, Estonia, Finland, France, Gibraltar, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Czech Republic, Romania, Sweden

World* – Due the recent events and consequent increase of fuel prices and taxes we can no longer offer free shipping outside the EU.

* Applicable to the rest of the world as well to the following Euro Zone countries listed: Albania, Andorra, Belarus, Bosnia Herzegovina, Busingen (Germany), Campione d’Italia (Italy), Ceuta (Spain), Guernsey, Jersey and Channel Islands (Great Britain), Island Heligoland (Germany), Aland Islands (Finland), Canary Islands (Spain), Faroe Islands (Denmark), Iceland, Russia, San Marino (Italy), Kosovo, Macedonia, Melila (Spain), Moldavia, Mount Athos (Greece), Montenegro, Norway, Serbia, Switzerland, Ukraine, Vatican (Italy), Great Britain.

 

PAYMENTS

We accept PayPal and Bank transfer or WISE for international Bank Transfers as payment methods.

Bank transfer transaction fees are at your own cost, when applied.

 

 

PRIVACY

We will not share your information with any third party and we may contact you via email in the future (ie.: newsletters, further contacts or releases marketing) unless you ask us not to.

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. To know more about what information they gather, how we use it and why we sometimes need to store these cookies visit our cookies policy page.

 

DISPUTE RESOLUTION PLATAFORMS

ARBITRATION CENTERS

EUROPEAN ONLINE DISPUTE RESOLUTION PLATFORM

LIVRO DE RECLAMAÇÕES

Last Updated: 06.03.22

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